Operational Consulting & Diagnostics

We provide operational consulting services that diagnose your business operations execution.

Our Operational Execution Profile evaluates structural inefficiencies within your procedures, metrics, and workflows.

Services in 3 Steps.

Take the Assessment

Each Assessment has 7 multiple choice and 1 free response question and takes less than 5 minutes.

Check out this video to learn more.

Request a Diagnostic*

Complete a Diagnostic Request and expedite the process by completing a new client intake form.

Check out this video to learn more.

Clarity on Business Operations

You receive an Operational Execution Profile and sequenced action steps to level up your execution for each element (SOPs, KPIs, Workflows).

How to Get Started

Start by measuring the reality of your operations with our Assessment.

Scroll down to learn more about the Assessment.

ASSESSMENT

Establishes the Baseline

Each Assessment completed captures a data point of how your organization actually executes, not how it’s intended to.

It evaluates:

  • Standard Operating Procedures

  • Key Performance Indicators

  • Workflows across teams and functions

This step creates the starting point for surfacing inconsistencies, blind spots, and misalignment.

Best Suited For:

  • Owners seeking objective visibility

  • Organizations preparing for change

  • Leadership teams needing context

Outcome:

A clear operational baseline that replaces assumptions with evidence.

HOW TO FINISH WITH CLARITY

Request a Diagnostic for a professional analysis of your Assessment.

Scroll down to learn more about the Diagnostic.

DIAGNOSTIC

Isolates, Analyzes, Prioritizes

The Diagnostic analyzes each Assessment by looking at results in isolation(or within), across teams(horizontally), and up the decision tree(vertically).

We analyze:

  • Why SOPs are ignored or ineffective

  • Whether KPIs measure execution or obscure it

  • How workflows enable or constrain outcomes

  • Where structural risks and dependencies exist

This is where correlations emerge and sequencing becomes clear.

Best suited for:

  • Businesses facing margin pressure

  • Owners preparing for transactions or scale

  • Organizations making high-impact decisions

Outcome:

An Operational Execution Profile including a sequenced action plan for improving critical areas of failure.

Keep scrolling to learn more details about the Diagnostic.

Diagnostic Elements

SOP DIAGNOSTIC

Define What Must Be Done

We evaluate:

  • Relevance and usability

  • Alignment with workflows

  • Adoption barriers

  • Ownership and accountability

Operational Execution Profile that frames next steps for efficiently prioritizing creation and use of SOPs.

KPI DIAGNOSTIC

Measure What Matters Most

We assess:

  • Metric integrity and design

  • Decision relevance

  • Behavioral incentives

  • Visibility into execution risk

Operational Execution Profile that compares and contrasts KPIs to your company goals.

WORKFLOW DIAGNOSTIC

Design Flow, Not Friction

We analyze:

  • Cross-functional handoffs

  • Bottlenecks and redundancy

  • Tool dependencies

  • Hidden failure points

Operational Execution Profile that ranks the effectiveness of your workflows at supporting scale and accountability.

WHAT OUR SERVICES ENABLE

Our work supports outcomes such as

  • Reduced execution risk

  • Faster, more confident decision making

  • Cleaner integration and transitions

  • Lower operational drag without disruption

WHAT WE DO NOT PROVIDE

We do not offer:

  • Implementation without diagnosis

  • Technology first solutions

  • Generic frameworks

  • Pre-built templates

The Diagnostic Does..

The Diagnostic Does Not..

Provide an external lens on deeply entangled operational issues. That’s why the questions are so simple.

Offer a clever set of questions to look smart (though they are simply powerful).

Offer a clever set of questions to look smart (though they are simply powerful).

Surface dysfunction by reducing internal bias and expose hidden gaps in operations regardless of team or title.

Over explain problems you already know exist but rather move quickly to the root cause.

Over explain problems you already know exist but rather move quickly to the root cause.

Help you put into context the maturity of your operations and structure a clear path forward.

Offer general ‘tips’ that disappear like social media noise. Insights are personal and built on real data.

Offer general ‘tips’ that disappear like social media noise. Insights are personal and built on real data.

Deliver feedback so direct it feels obvious in hindsight — but only after we surface what others miss.

Provide free products and services. Ask about our other Diversified Act services.

Provide free products and services. Ask about our other Diversified Act services.

START WITH CLARITY

If operations are slowing you down, the next step is clicking below.

Request a Diagnostic

*Acceptance of Diagnostic Requests are at the sole discretion of Diversified Act LLC. Requests may be denied at any time for any reason.